Ingredient Exchange has been at the forefront of the food ingredient trading industry for three decades.
We are able to serve sellers by turning unwanted ingredients into cash, and serve the buyer by getting them the best deals possible on quality dairy products or other ingredients that they are already using.
Since our founding, our mission has been, first, to minimize food waste by keeping off-spec and surplus ingredients out of landfills, and second, to help our clients recover as much value as possible from their surplus inventory. We have built upon that mission with our dedicated dairy team, and our relationships with top dairy suppliers. Our team is driven by our commitment to communication, quality, and a passion for our customers.
Founded with a vision to address the unique challenges of dealing with off-specification or surplus ingredients, we have grown into a trusted partner for businesses across the globe.
We approach our market with humility. This means that we are focused on your agenda and know that we cannot be everything to every client. We do not carry a big “S” on our chest, but by delivering on our promises we are proud of the relationships we have developed.
Integrity to us is not a platitude. It means to only conduct transactions where it makes economic sense and is in the best interest of all parties. This means doing the right thing even if it means losing the deal! No exceptions! Food Safety and our reputation are too important to compromise.
Walls and roadblocks are obstacles for the weak. Our persistence, can-do attitude and creativity allow us to make deals where others cannot.
Founded with a vision to address the unique challenges of dealing with off-specification or surplus ingredients, we have grown into a trusted partner for businesses across the globe.
Approach your customer and coworkers with positivity and work to find solutions to their problems. Failure, saying “No,” is not an option.
Be creative in finding ways to add value to the organization. Failing often and quickly is expected! We will fail more often than succeed but it is our unique thinking that will provide value both to our customers and to each other.
Nothing gives us a better competitive advantage than our people! Team members seek out knowledge to develop their skills and to deliver value.
We are more effective when we collaborate with others in regards to our customers and co-workers’ needs and interests. This means freely sharing information and suggestions on how to achieve a positive outcome, not only for yourself, but for your coworkers and the company.
We will only survive and thrive if we consistently do what’s right. We will only conduct business where it makes economic sense and is in the best interest of all parties. It means doing the right thing even if it means losing a deal. Food Safety and our reputation are too important to compromise. People do business with people they trust.
Our expansive network allows us to handle substantial order volumes, ensuring that we meet our clients’ needs both efficiently and reliably. Our commitment to flexibility and scalability means we can adapt to the unique requirements of any client, delivering high-quality ingredients promptly and consistently to support their operations and growth.
We promise to make it easy to do business by handling all details from origin to destination, remaining fully compliant with your requirements and all regulations. We ensure there are no surprises and put everything in writing for your peace of mind. Our goal is to make it easy for you to do business!
Most companies in the food industry will have to deal with off-specification or unneeded food ingredients. Regardless of how this happens, selling them can be painful. Each ingredient has a different set circumstances that make it difficult to find a matching buyer: location, quantity, age, remaining shelf life, manufacturer… It takes a lot of time and effort to find buyers. Lean on the Ingredient Exchange team to shoulder this burden for you, so you focus on growing your business. We have been successfully helping our vendors do this for 25 years.
Our purpose is to keep food ingredients out of the landfill and help you recover as much money as possible. But we know it’s not just about the environment or money. Having a partner that you can trust is important. Your concerns are our concerns. Ingredient Exchange promises to represent your product truthfully and we will put anything that is important to you in writing, giving you peace of mind when doing business with us.
Our vision, is to be the first company that you think of when you have a food ingredient that you can no longer use. Give us the burden of selling your off-specification and unneeded food ingredients!
Chris Heupel
President
That is why our partnership with Ingredient Exchange is vital. They help us manage our inventory levels and provide excellent customer service. Dave Matthews is amazing to work with and is up front. I highly recommend Ingredient Exchange to any Seller and Buyer.
They always help us receive the best products in a timely and most importantly, an affordable manner. Ingredient Exchange helps our business to grow and prosper. They communicate well. For example, they follow up to make sure I did not miss anything when ordering, or they just call to let me know that they have a syrup car at a lower price than normal. Ingredient Exchange is very helpful, works toward our goals, and is a company with whom I know I can trust.
I enjoy working with Chris Heupel because of his integrity and honesty. When Chris tells me he is going to do something, it gets done. He works hard to achieve fair prices for both his suppliers and customers.
I like working with Ingredient Exchange due to their high ethical standards. They are always up-front with me on the market place and who I can (sell) or not sell to. They also provide ideas for other avenues to sell my products. Ingredient Exchange is easy to do business with and very responsive to any urgent needs that I have.
I have been doing business with Ingredient Exchange Co. for approximately 22 years. It is my interest as a buyer and a manager/owner to associate myself and our company with other people and companies that we can trust and rely on. Ingredient Exchange sets a standard from the top down. All employees are respectful, courteous, and follow through on projects in a timely manner. They understand who the customer is…something many times forgotten in today’s business world.
Ingredient Exchange has been excellent in providing quality products at competitive prices in a competitive market. Chris and Jessica’s attention to detail and customer service are second to none.
I like doing business with Ingredient Exchange because they are a partner, not just a supplier. They look out for us as their business partner, and keep us informed of changes in the markets. They are always professional and friendly. They make doing MY job that much easier and manageable.
